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founding
Oct 11, 2021Liked by Steven Buss

"[C]onsumers know exactly what to expect at Starbucks. It's not good coffee, but it's also not a gamble."

Hah, yeah. I always say of Starbucks that they are _reliably mediocre_. If I have a recommendation for a good local place, I'll prefer that, but if I'm stumbling out of a hotel in an unfamiliar city, and I just want to get my morning caffeine and get on with whatever I'm doing, Sbux is always a viable option.

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